Shipping policy
Shipping Policy for Halsted St Wine Club Apparel
Thank you for shopping with Halsted St Wine Club Apparel! We are committed to delivering your order promptly and efficiently. Please review our shipping policy below for details.
Order Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
- Shipping rates are calculated at checkout based on the weight of your order and the delivery destination.
- Standard delivery time is typically 3-5 business days, depending on your location. Expedited shipping options may be available for an additional fee.
Shipping Carriers
We partner with trusted carriers such as USPS, FedEx, and UPS to ensure reliable delivery of your items.
Shipping Restrictions
- We currently ship to all 50 U.S. states, including P.O. boxes and APO/FPO addresses.
- International shipping available for an additional fee.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Use this tracking number to monitor your shipment's progress.
Lost or Damaged Packages
We take great care to ensure your order arrives in excellent condition. However, if your package is lost or arrives damaged, please contact us within 7 days of receipt at damon@herbalvineswines.com with your order number and photos of the damaged items. We will work with the carrier to resolve the issue.
Questions or Concerns
If you have any questions about our shipping policy or need further assistance, please contact us at:
- Email: damon@herbalvineswines.com
We appreciate your support of Halsted St Wine Club Apparel and look forward to serving you!